Review and analysis of over 107 complaints against ERC
ERC consumers have reported over 107 official complaints related to Debt is not mine. Out of the 107 consumer complaints against ERC, 8% were disputed by the consumer (i.e. the consumer was not happy with how ERC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against ERC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 54% resulted in non-monetary compensation.
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ERC Debt collection cont'd attempts collect debt not owed debt is not mine March 21, 2017 - - has put me in collection for a debt that I do not owe. They have never sent any outstanding balance info and never contacted me once about any unpaid debts. I do not have an account with Enhanced Recovery Corp and do not owe them any money.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine March 16, 2017 - I never had a - account in my life and my credit shows that i have iask them to correct this many times and they still have done nothing... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine March 16, 2017 - I have a enhanced recovery collection company trying to collect a debt. I do n't not owe since -/-/2013 and it 's been on my credit report for 4 years I try to call and get things straighten out but they could n't find a account that belongs to me. I no longer know what to do.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine March 8, 2017 - - is reporting a collection account to - that is not my account. The account is for someone unrelated to me but has the same last name. I have been trying for years to get them to remove it without any help.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine March 7, 2017 - I received collection notices from ERC Collections ( -/-/- ) reference # - due to a - ( cable/internet ) for $300.00 with - # -. I 've disputed this - bill that was placed on my account since move-in date as I 've been calling - since since -/-/- regarding the internet service not working properly. I was told by various customer reps at - that my notes/records of speaking w - reps on internet issues/relocation fee issues have been erased and no longer on Comcast.I have photos of call logs, photos of internet not working properly and records stating my compla... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 24, 2017 - this account is not mine. my account with - is active... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 15, 2017 - I have no knowlegde of this debt and it is shown each of my credit reports.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 14, 2017 - I have had so many problems with Enhanced Recovery Corporation, approximately 4 days ago I got an alert telling me my credit report had dropped by more then - points due to a new collection. Since I havent had any new collections show up in years I was confused. I honestly do n't even have any knowledge of owing the original creditor ( - - - ) any money at all. On or around - -, - Enhanced Recovery Corp removed this collection from my report ( or sold it to another company ). Then - - removed the same collection account on or around - -, -. And again - re... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 9, 2017 - Enhanced Recovery placed an account from - on my credit report on -/-/-. I called this company and spoke with an agent to find out what this item is, and I was informed it was an - account from -/-/-. I told the guy I do not have an account with -. I called - on -/-/- and I was told I do not have an account and do not owe - any money. I want this account removed from my credit report immedialety because it does not belong to me... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 7, 2017 - My mother in law inquired about a product for my wife and I at a previous address. We received a wireless box from - - - which we never ordered. We called them and was instructed to not open it and just to return it back to the post office. We have been harassed by collection letters since 2013. We have responded and disputed all inquiries. We called - - - Billing, Collections and Fraud department. They have no proof or documentation to support this debt as well as not being cooperative. The Fraud dept hung up on my wife. The billing said its valid but have nothing to support... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 7, 2017 - I had an account with - in -/-/- this was previously disputed for - $ $ because at & t sold their towers in the area of my employer so my father and I whom both work here could not receive any phone calls while in our job, - agreed and deleted it from our credit report. Now they 're saying I owe a combined about of - sounds like - is trying to combine the - - my father and I owed for termination onto my report only.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 6, 2017 - I recently received a notification from a credit monitoring site I utilize that new information was added to my credit report. Upon further investigation I noticed some discrepancies being reported by a collection agency called Enhanced Recovery Company. There was an amount and open date change for this previously disputed account, which from my understanding is called " reaging '' and is illegal according to the FCRA. Enhanced Recovery Company added a new collection account to my credit for a previously disputed and removed account with - -. This account was resold and is now being repo... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 4, 2017 - I WAS CHECKING MY CREDIT REPORT AND I AM I UNWARE OF THESE DEBTS FROM THIS COLLECTION AGENCY. I DO HEREBY REQUEST THAT THIS OFFICE PROVIDE ME WITH COMPLETE DOCUMENTATION TO VERIFY THAT I OWE THE SAID DEBT AND HAVE ANY LEGAL OBLIGATION TO PAY THIS DEBT TO ERC. Please provide me with the following : 1.Agreement with the creditor that authorizes you to collect on this alleged debt 2.The agreement bearing my signature stating that I have agreed to assume the debt 3.Valid copies of the debt agreement stating the amount of the debt and interest charges 4.Proof that the Statute of Limitations has not... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 4, 2017 - I do not know who erc is. It looks like it 's for - on my report. I had - for several years and - before that. I am not aware of anything on my credit that 's delinquent and I have nothing for this balance. I pay my bills in full every month. I have made several attempts to contact them. This needs to be removed from my credit profile. It is not mine.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 3, 2017 - In - received a notification that a new collection had be added to my credit report. The collection is from ERC Account # - in the account of $800.00 with a collection date of - for -. The have added this to all reports - and - ). This collection was previously deleted from my credit report on -/-/- because it was not my debt to begin with. Since then this collection has been readded to my credit report a total of 4 times each time being deleted. The are also each time placing it on my report with a new collection date like the collection is new and reporting as late. ... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 31, 2017 - I had a duplicated account created in error by - and this account got forwarded to ERC. I have been disputing this debt for over 2 years and they refuse to remove it from my credit report. I got ahold of - and they self credited the account for $100.00 and made me aware that they would inform ERC of their mistake. I have spoken to ERC and they only give me the run around stating they have let the credit reporting agencies have the updated information. Yet as of -/-/2017 they are still reporting this as a valid collection. I spoke to - and they say that ERC is the one that refuses ... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 31, 2017 - Hello I have mailed a debt validation request to ERC due to the fact that they have placed a collection on my credit file for a possible fraudulent account. I have no knowledge of this account. I have not received any information via mail regarding this debt and they have placed it on my credit report. I am in the process of gathering more information to file a police report since this account is not mines. Again, this company has placed a collection on my credit file without sending me any type of notice and I became aware of this because I received an alert via -. I need this account remo... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 23, 2017 - After cancelling - I was informed that I would receive a kit to send back equipment but that was never received. Equipment was left with landlord and I no longer have -.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 21, 2017 - Enhanced Recovery has added a collection from - - to my credit report. The debt is not mine. In addition, I have received no correspondence from Enhanced Recovery validating any debt I owe to - - - or verifying that this is my debt.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 15, 2017 - There is a charge on my acct says opened -/-/- and reported -/-/- this is not mine.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 13, 2017 - Today I checked my - credit report and I found a debt collection mark ( -/-/- ) on my report, which greatly impact my credit score. The agency is Enhanced Recovery Corp located in - - -, -, - -. The original creditor is -. But from -/-/- to -/-/-, my phone ( - ) service company is always - - -. I never owed any money to -. I called ERC and tried to tell them that I am the victim of identity theft and please remove the collection. ERC told me that the address is in - on their file. However, I have lived in - -, - for more than tw... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 10, 2017 - I have been called repeatedly for at least 6 months by a caller ID identifying itself as -, NJ and a phone number. I never picked up as know no one in -. Today they called and left a message : '' Hello we have a message from ERC. This is a call from a debt collector. Please call - and provide the following reference number -. Thank you. '' I think this is a scam as I have no bad debt. I just got my - free credit reports that I am allowed per year and none say anything about any collections due. I am worried that they may damage my credit so I want you to get them to realize th... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 7, 2017 - I did not owe the debt and it was disputed on my credit by -. It is no longer owed but a different collector is requesting the debt.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 7, 2017 - My identity was stolen... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 5, 2017 - A collections report keeps appearing on my Credit Report for a debt that is not mine and I am never notified of the debt until it appears on my Credit Report.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 30, 2016 - This was opened by - on -/-/2016 but I did have this service for over 2 years and when the account was closed I had no pending payments.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 29, 2016 - I have been having problems with this company called Enhanced Recovery LLC collection agency. They have been continuing a collection on my account for awhile even after I have explained to them I do not owe this account. I have asked them to give documentation with my signature proving that I am the owner of this account, they refuse to. I have been dealing with this company for awhile and want them to remove this inaccurate information as it is hurting my character and credibility. This company can not send me the original contract proving this debt to be mine. I want them to remove this inac... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 27, 2016 - This debt does not belong to me yet creditor has on my report... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 26, 2016 - I was - at the time when this debt occurred... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 16, 2016 - No knowledge of said debt.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 16, 2016 - I have no knowledge of this debt... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 15, 2016 - Over the course of the past year, I have received numerous calls from ERC ( a debt collection agency ) about an unpaid - phone bill in the amount of $480.00. This debt was incurred by someone living in a different area of -, Fl. Inspite of my denial of being the responsible party, my stating my address ( at which I have lived for the past 30 yrs ), and providing the last 4 digits of my SSN, they persisted in calling. AT NO TIME did I receive any written notice of debt. While checking my credit score I noticed that my - credit score had dramatically fallen. Upon further investigation... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 12, 2016 - Sent my personal information to third party without my approval and havent reached out to me personally about any debt i owe. Its not my debt i paid what was due for cancellation when i cant elled my sercvices but on my credit report it shows that i owe - different collection agency.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 2, 2016 - I had contacted the debt collector on numerous occations and direct disputed it stating that a debt for - was not mine. They were very rude the first 3 times. The last time I contacted them I had - on a recorded line so they could verify that I was not the person they were trying to collect the debt on. I had asked them to get this debt off my credit report because it is not mine and it still is showing up and I am very upset that my credit score is hurting because of debt that is not mine. I want to know why it even showed up on mine. Do they not check SSN or Birth dates. Me and the oth... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine November 25, 2016 - The name of the company is ERC and they keep calling me after I have asked them several times to stop calling me.They are calling about a relative of mine who does not live with me and is not at my address or my phone number.But they keep calling.The lastest calls all all automated with a message to call them and a reference number thens hangups.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine November 18, 2016 - I have multiple collection agency reports on my credit report from - and enhanced recovery company which I have never personally opened accounts with. They have increased up to $640.00 which is recorded as a cable/cellular service which I have never subscribed to. I want this record off of my credit report as it is damaging to my character and I did not authorize these accounts. They show up on my report as early as -/-/2016 and I know for a fact I have never opened any cellular or cable accounts in that time.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine November 14, 2016 - I recently viewed my credit with - - ; - and - on line and I am appalled to see accounts as far back as 2010 reporting on my files that I do not own and did not give my authorization for activation. I currently have an open case with the - -, Florida - which involves a situation of domestic violence and Identity Theft. Please forward the application document and all other documentation validated and used to open this account so that it may be added to this investigation.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine November 14, 2016 - I recently viewed my credit with - - ; - and - on line and I am appalled to see accounts as far back as 2010 reporting on my files that I do not own and did not give my authorization for activation. I currently have an open case with the - -, Florida - which involves a situation of - and Identity Theft. Please forward the application document and all other documentation validated and used to open this account so that it may be added to this investigation.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine November 14, 2016 - I had - - telephone lines for me and my family during -/-/-, In the month of -/-/- I closed my accounts with - and went to another company. I fully settle the - final bill dated -/-/- which I received on -/-/- by a cheque for $60.00 sent under USPS certified mail.This - had been realized from my a/c.In -/-/- I received a letter from - saying that I have a outstanding Balance of $240.00. Then I contacted - -/-/-, -/-/-, and -/-/- I informed them that I have settled my final bill and I have nothing to pay.I also informed them that ... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine November 14, 2016 - The debt belongs to my father. We have the same name but our birthdays and social security numbers are obviously different. I have contacted - and emailed them a copy of my drivers license to very the debt it 's not mind and yet I have not heard from them and they have not removed the collection from my credit report.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine November 11, 2016 - ERC ( Enhanced Recovery Company ) has sent me 2 notices with 2 different reference numbers claiming I owe a debt from over 3 years ago to -. I sent them a letter disputing the validity of the debt - -, 2016 but received another notice - -. They did not send any verification of this debt with the new notice and are threatening to report me to national credit bureaus. This is a fraudulent claim. I do not have access to the first notice because I just moved, but I have attached the 2nd one.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine November 9, 2016 - I respectfully request full investigation and based on the information I have provided I request the Enhanced Recovery Company, LLC be fined for violating my rights and forced to comply with the regulations and laws protecting me from there unlawful practices. They placed a collection on my credit and refused to verify the alleged debt and they also refused to verify they owned the alleged debt they are attempting to collect. Enhanced Recovery Company, LLC needs to provide the legal documentation they ( own ) the alleged debt ( Bill of Sell, Affidavit from original creditor verifying the Bill ... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine November 8, 2016 - After checking my credit report i have found a total of - hits on my credit report. I have not done business with this company, i have not signed any papers with them, nor do i owe them any money. These results are incorrect and need to be removed immediately... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine November 7, 2016 - I continue to get calls from a company called Enhased Recovery regarding a debt I dont owe, for a person I dont know. My number is unlisted and I can not get a person to answer if I lrt the call come through to ask them to please stop calling me!!... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine November 3, 2016 - constant robocalls from company called ERC ( Enhanced Recovery Co. ) on - - -. I do not have any outstanding Debts, and have made sure that I am always on top of or in touch with any agency I have owed money too. The fact the only leave a 'robot ' message and do not say who the debt is liable by, is extremely suspicious and seems that they have picked my number from the previous person the number was assigned to.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine November 3, 2016 - This account does not belong to me. This account is a result of identity theft. I have contacted this company many times to inform them that this is not my debt and they have refused to remove this account from my credit file. I need your assistance in getting this matter resolved.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine November 1, 2016 - Company claims i owe for - but - tells me ive never had a past due amount and i have - - service now, ive asked several times for this account to be validated and have been denied.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine October 31, 2016 - For the last 12 months - has been selling this account to various collection agencies. - of them to be exact. I do not owe - anything. I had service with them and I paid my bill then closed my account. I then had service with another company. - came and picked up the equipment and gave me a receipt. First - claimed that I owed the amount for the equipment then I produced the the receipt. For the past 12 months they claim its for service. I produced the bill for the new cable company with the installation date on it. With each collection agency they change the - account number... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine October 28, 2016 - I receive robocalls and other types of calls from someone claiming to be " ERC ''. I have not engaged with these people by responding to any questions or by calling them back. I do not have any outstanding debts whatsoever. I owe no one money. I am not in arrears on any debt. My name and home phone number are publicly available, but the number is on the " do not call '' registry. As I owe no money, and my number is on the registry, I believe that ERC is engaging in fraudulent activity.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine October 25, 2016 - On - -, I received a 'Collection Notice ' letter in the mailbox, dated - -, 2016, from ERC , of - Florida . The Creditor is - - - -. The claimed debt amount is $700.00. I tried but failed to find an appropriate option for cases of fraud in the phone tree within the customer service number at - ( - current parent company ). I am not and never was a - or - customer, and unless you are, there is no way to get to a real representative. Since I have only recently been hearing about ERC, I do not feel comfortable yet contacting them directly.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine October 14, 2016 - Some used my social security number to get a - account ( fraudulent account ) and did not pay. I contacted ERC informed them it was not my account to remove it from my credit. They requested proof with my credit report, ID and SSN. They informed me via email I would receive a claim packet to complete in order for them to investigate to remove the item from my credit report. After waiting for a week I received no claim packet. I contacted organization again and am given excuses they can not discuss it with me because its not my account. It should be removed from my credit but they refuse to ... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine October 13, 2016 - When I got a new home phone number the call started.they are looking for the former owner of the phone number.I explained this to them a number of times, but it has not stopped.in fact they have increased.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine October 10, 2016 - Enhanced Recovery Company has posted a fraudulent debt that has affected my credit. I contacted the company after monitoring my credit score. Upon speaking with a representative I was informed that I had an outstanding debt with - - - from the year 2011 that they were now in charge of collecting. Before I paid I decided to call - -. They informed me that I never had any such debt and that I was, in fact, not a customer during this year. I three way called the collection agency with the - - representative. They transferred my call 5 times before hanging up on me. I called t... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine October 10, 2016 - Im currently in the middle of purchasing a home so Im watching my credit closely -/-/- I get a collection account posted to my credit report from a company called ERC in reference to -. I immediately notified the credit bureau to look into this matter because I have n't had any business with - or ERC no phone call or mail stating I owe anything. The credit bureau did there investigations and deleted it from my file. It is now -/-/- and I check my report and there 's another collection from the same company this time saying - again in which I never even had business with -... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine October 6, 2016 - On - -, - I received notification from Enhanced Recovery Service ( ERC ) claiming I supposedly owe a debt to them ( Doc A ) ; ERC did not provide me 30 days to dispute the validity of the debt. On - -, - ERC reported that same invalid debt to the Credit Bureaus on my credit report ( Doc B ) to defamed my character and cause me grave financial harm. On - -, - ERC again reported ( Doc C ), or updated the invalid debt to my credit report to cause me grave financial injury. Also per ERC reporting, the statutes of limitation have long been expired on the collection of thi... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine September 29, 2016 - Message they continue to leave on my voicemail : " Hello we have a message from ERC. This is a call from a debt collector. Please call - and provide the following reference number -. '' This has nothing to do with us.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine September 29, 2016 - Today I called ERC, - after I found a new collection for - on my consumer credit reports. As usual they were not helpful but agreed to dispute the trade line and provided me with a complete account number for -. I called - and after more than an hour, found this was not my account, not my address and not my collection. They were not in the mood to help me get this rectified immediately so the wrong information is being reported and a credit collection agency is wrongly reporting incorrect information. I demanded an immediate correction to my credit report and ERC to drop the accoun... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine September 29, 2016 - I requested validation of this debt -/-/- and this collection agency sent a letter in response that they were deleting it from my credit report, however when I got the results from my dispute the account still remained on both - and -. I sent in a copy of the letter received stating the account would be removed to both of these bureaus and still they are saying that Enhanced Recovery is verfying the information to be correct. This makes zero since being that they have put in writing they were removing the account. As you can see the deletion letter is dated -/-/- and the - c... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine September 28, 2016 - I have filed this complaint before case # - when another debt collector was being used by - -. They continue to pursue these charges but have not EVER proven where they come from and how they applied to my account that was closed in - 2014. The account was paid in full and 6 months later an additional bill was sent to collections which I refuse to pay without accountability of where the charges come from. I have reviewed complaints about - from other customers and they are notorious for charging erroneous amounts after accounts are closed and people pay them and find they contin... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine September 21, 2016 - - - - bill for -. I did not open a account with this company. On the credit report ( - ) it states that the account was open on -/-/16. This isnt my debt. Enhanced Recovery Corp... |