JPMorgan Chase & Co. Bank Account Or Service Complaint

JPMorgan Chase & Co. Bank account or service department,

Checking account Making/receiving payments, sending money California

-/-/- I transitioned to a new job. My final paycheck from my previous employer was delayed and with several items due on -/-/16 including state taxes, I opted to cash a convenience check from - - -/- at Chase bank. The check was deposited on -/-/16 and returned by Chase on -/-/16. - - maintained that the check was cashed. Chase maintained that the check was returned. I have been stuck in the middle without the requested funds or a credit to my - - for two billing cycles. I have incurred interest charges and fees on monies posted to the credit card, incurred late fees on items including mortgage payment and have outstanding payments due ( including late fees ) on several outstanding items as I have tried diligently to resolve this. Additionally, I have spent HOURS on the phone and in the Chase branches on 3 occasions trying to find a solution. I have no idea how one would " compensate '' me or " make me whole '' from one of the most frustrating situations of my adult life.