JPMorgan Chase & Co. Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

JPMorgan Chase & Co. Bank account or service department,

Checking account Making/receiving payments, sending money Illinois

I opened a chase checking account in 2005. After Chase proposed me an overdraft protection and sent me a credit card connected to my checking with $1500.00 credit on that. on the same year I used it for a plane ticket and other. To avoid late payment I set up an automatic payment of $45.00 on the due date. Since 2005 I have been paying that amount, my credit balance never went down. Last month -, I decided to watch that account closely. I paid $150.00 over. This month, -, that 's exactly what I got in the available credit to use. I went online to see, I found that they cut me $32.00 interest on purchases every month. I called them to ask them about that. Their answer suggests that it is normal. The $32.00 interest charge can only go away if I pay their balance in full in one month.


I see many of the credit cards having an APR, an annual interest percentage they cut once a year. And every month we pay some service fee of less than $10.00, and some transaction fees when paid over the phone. - Paying $32.00 interest for purchases every month. what is my APR? _With $1500.00 debt, over - years+, I have paid a little more than $5000.00, I f I continue to pay the minimum, I will pay this debt off in - years they said. How much will they be getting from me? -I do n't think I signed for that kind of credit card. -They gave me this credit card with ease, telling me that it 's an overdraft protection. Now I do n't think so. I believe it is a trap to make me owe them all my life long. This is a ponzi skim to get - from people.

JPMorgan Chase & Co. customer in Illinois
May 25, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/201611/20164/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Making/receiving payments, sending money80.4%17.4%2.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money2.6%67.1%18.3%5.3%1.9%3.8%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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