PNC Bank N.A. Mortgage Complaint

PNC Bank N.A. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

My mortgage company did not know what my payment was supposed to be every month because they did not perform an annual audit on my escrow account. - month my payment was $730.00 and some change and the next thing I knew it was $980.00 and some change. I sent my payment on time and they refused to post the payment because of the escrow shortage and it took them over 4 months to start an audit and then another 4 months to get to the correct payment amount. Then they destroyed my credit.