Navy FCU Bank Account Or Service Complaint

Navy FCU Bank account or service department,

Checking account Deposits and withdrawals Georgia

Insurance premium of - for Mutual of - whole life policy # -, which I signed an agreement to be deducted from my personal checking account with the Navy Federal CU, account # - on the - of each month. The company - debited $55.00 on the - of - and on the - of -. They made - withdrawals within a 30 day period, illegal under banking laws for an insurance product. NFCU has offered to credit back the $31.00 overdraft fee. I believe - knew I had an - deposit pending and was held until the -. NFCU, although I had a pending posted deposit, NFCU refused to clear the draft. - uses different days to post this payment, so that I may lapse my insurance policy, depite federal banking laws. They can not make multiple drafts within a 30 day period for an insurance policy. I do move money around as I have been a victim of identity theft, so I need the bank to follow an automatic draft schedule as most financial institutions are capable of in the - century of electronic billing. This company also did not take a draft at all in -, I had to mail the payment in. - this premium draft to a third party who does n't provide a legal address or phone number. This jeopardizes my already fragile credit rating and puts my life insurance policies at risk for being disputed. Your attention to this matter is greatly appreciated.