BB&T Financial Consumer Loan department,
Vehicle loan Managing the loan or lease Maryland
I purchased a car almost 6 years ago. I missed a few payments and extended the life of the loan. The car was and still is in very bad shape and properly should n't have been sold or bought. The transmission had to be replaced, the - went up and had to be replaced, the body of the car is rusted and the paint on the hood is fading which appears that it is a different hood from the original car. It looks as if the car was in an accident. So, when I called because I wanted to sell the car - I was told that the car costs more now than when I bought it six years ago. It 's a 2006 Chrysler Town and Country minivan and Regional Acceptance Corporation says I owe over $20000.00. Which means I ca n't sell it because no one will touch me to buy another car with a balance like that.
BB&T Financial customer in Maryland
May 24, 2016
* Source: CFPB Complaint Database
BB&T Financial response to complaint:
Closed with explanation
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