SunTrust Banks, Inc. Credit Card Complaint

Billing disputes

SunTrust Banks, Inc. Credit card department,

Billing disputes Virginia

Suntrust Cardmember Services refuses to allow me to dispute future, recurring charges to my credit card.

SunTrust Banks, Inc. customer in Virginia
May 23, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

Company profile

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How SunTrust Banks, Inc. handles Billing disputes complaints

Created with Highcharts 4.2.3SunTrust Banks, Inc.Complaint HistoryComplaints5/20166/20161/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SunTrust Banks, Inc.Billing disputes66.7%33.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.1%6.4%4.6%3.9%0.8%32.3%51.5%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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