SunTrust Banks, Inc. Billing Disputes Complaints

Review and analysis of over 3 complaints against SunTrust Banks, Inc.

SunTrust Banks, Inc. consumers have reported over 3 official complaints related to Billing disputes. Out of the 3 consumer complaints against SunTrust Banks, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Banks, Inc. responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against SunTrust Banks, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Billing Disputes Consumer Complaints


SunTrust Banks, Inc. Credit card billing disputes

January 3, 2017 - Paid my Suntrust credit card in full and on time. Suntrust says is was late and fined $20.00. Contacted Suntrust to disagree and spoke to several supervisors about issue. Fee became larger and larger to $180.00. Then had this reported against my credit, which no supervisor ever mentioned. Have now paid $180.00 ( which was reduced to $110.00 with credits from collection agency ) in full but still have credit issue. Credit score was 845 before Suntrust debacle over $20.00....

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SunTrust Banks, Inc. Credit card billing disputes

June 20, 2016 - - was sent to me. But only - was ordered online vie - in - -. Also my wife was present doing the ordering of - -. SunTrust credit card - reimbursement the - credit my account ending in - - -. But in - - - they had - debited my account -. Stating that information sent to me via - concerns - Questions - - - S/T credit card letter was not sent in time before -/-/-. That 's a lie it was sent at a Suntrust bank branch office in - GA. -/-/- at - pm - pages status OK. Fax number - - - in - FL. -...

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SunTrust Banks, Inc. Credit card billing disputes

May 23, 2016 - Suntrust Cardmember Services refuses to allow me to dispute future, recurring charges to my credit card. ...

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