Citibank Credit card department,
1. Citi bank miscalculate interest charge. 2. They did not call on any law regulation only to avoid audit. 3. I did try several times to solve this problem in direct contact. They respond very clever, general answer without any exact proof or support. They apply deferral interest to the current balance and after that calculate minimum payment. With this method Citi bank on very clever way count interest on interest. Deferral interest has to be recorded and calculate separate not to be add to current balance until the end of deferral period and after that add to current balance.
Citibank customer in Pennsylvania
May 22, 2016
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://online.citibank.com/ |
Phone | 800-870-1073 |
Address | 701 E 60th St N Sioux Falls ND 57104 |
Citibank | |
Citibank |
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