Rushmore Loan Management Services LLC Mortgage Complaint

Rushmore Loan Management Services LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Pennsylvania

the mortgage company will not work with me to do a modification on my mortgage. well they said they would 4 years ago but .... they never sent paperwork for me to fill out and return. i always received a letter stating i did n't qualify or they could n't do a modification at this time. this started after i was released from chapter - bankruptcy due to hardship. all my tries at loan modification was done over the phone. i kept on trying to work with these people, even when my mortgage had been turned over 2 times to different agencies. while trying to deal with the second company they sent my - - payment back to me. when i called to ask why they said it was in error and to resubmit. i did and it was returned again. i called them and they told me that there was a problem and for me to not send a payment till they find out what it was. i did not have any arrearages at this time. when - - came around i was dealing with another mortgage company. i explained to them the problem and had it been solved,


they said no and would look into the dispute paperwork and get back to me. i tried to stay on top of this and the arrears were growing. i lost my job of - years in - - the mortgage company sent me paperwork with act - on it. i called the number for the commission of economic opportunity and got with their mortgage assistance program. i was enrolled in a program through my county that helps people remain in their homes. i worked with the case worker i was assigned to and during this time i got another job. the first hearing about the modification was - - which was basically a meet and greet and to go over the paperwork. the next hearing was - - to tell me what i needed for modification. the next hearing was - - and by this time i received my letter of awards for -. we added that to the money i had coming in and we had to resubmit our paperwork. the next hearing was - - and was told again that there was n't enough money coming in. my question to the mortgage representative was how much money did i need. i know no one can give me an exact amount but a rough estimate would give me an idea to work toward. so the next hearing was - - and i was told that i still didn ' ; t have enough money coming in and the mortgage rep said that we were done and that he would recommend me being removed from the program. the rep appeared to be in a hurry but the mediator that was there asked for a 60 day extension. the rep agreed o that. so we left and i started working on how to get more money coming in. the rep did send a letter for the 60 day extension. so the case worker and i worked on my new packet. then there was a letter i received about a judgement hearing. i took it to my case worker to take care of. then a week later a received another letter stating i now had a judgement against me from the mortgage company. to find out later was that the 60 day extension was rescinded, but no one was notified. now the mortgage company says they will not review this last packet and they say its because i had too many reviews already. so now the sheriffs sale is set for - - - i want to save my home. i have less than 90 days to do so. please help me or recommend someone who can.