BlueChip Financial Debt Collection Complaint

Payday loan Communication tactics threatened to take legal action

BlueChip Financial Debt collection department,

Payday loan Communication tactics Threatened to take legal action Georgia

Spotloan refused to change the date that they debited my account even after I advised that they were creating overdrafts on my bank account. A - - left a message on my cell phone at - advising that he intended to serve me with paperwork at my place of employment and/or at my residence by the end of business on Friday. - - also contacted the central office for my employer and left the exact same message. Once I had a break, I called the number that the call to my cell phone came from ( - ) - and was advised that they were a locating service and that I needed to call -, the number that was given to my employer to get back in touch with - -. When I contacted the -, I asked to speak to - - and was put on hold for several minutes and the same man that answered the phone told me that I had returned checks to Spotloan and began to become belligerent with me. When I tried to speak, he hung up the phone on me. I called back and he told me not to call him any more.


I were calling him during the time that we were supposed to be -, which was not what I was doing. After I got home, I called back and spoke to yet another man who failed to identify himself or the company who tried to get me to give him a debit or credit card that he was willing to postdate for the remaining payment. I told him that I would need to speak to my husband first. The person that I spoke to advised that I had 24 hours to get back to him and that he would call me back at - to discuss my plans. After speaking to him, I called Spotloan and learned that they sold my account to - - on - -, 2016 and that they no longer had anything to do with the account. After called the - number again after -, I got a recording that identified the company as either - or -. I am not comfortable with giving out my debit or credit card information to this company without paperwork regarding this situation or for a postdated transaction.

BlueChip Financial customer in Georgia
May 19, 2016

* Source: CFPB Complaint Database

BlueChip Financial response to complaint:
Closed with explanation

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