Seterus, Inc. Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Seterus, Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Arizona

I have owned my home for 10 years. PMI was scheduled to be removed last year automatically when the original LTV reached 78 %. I applied for - assistance earlier the same year and qualified for a very small adjustment ( & lt ; $100.00 per month ) This apparently reset the timer on the PMI clock, but I was never made aware of this stipulation. ( My current PMI payment is $200.00 per month ) Basically I used - to save $100.00, yet continue paying $200.00 indefinitely. Seterus will not remove PMI or provide me with an automatic removal date. I have never missed a payment and make plenty of money, the - PMI each month is an insult that makes me consider walking away from the house.

Seterus, Inc. customer in Arizona
May 17, 2016

* Source: CFPB Complaint Database

Seterus, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Seterus, Inc.Loan servicing, payments, escrow accountSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow accountSource: Consumer Financial Protection Bureau

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