Pentagon FCU Consumer Loan Complaint

Pentagon FCU Consumer Loan department,

Vehicle loan Managing the loan or lease Massachusetts

Pentagon Federal Credit Union ( PenFed ), a creditor named in my - - Bankruptcy petition on - ( secured by car title ), is reporting inaccurate information to the national credit bureaus. In doing so, PenFed is violating the U.S. Bankruptcy Act, and 7-year reporting limit of the Fair Credit Reporting Act by willfully misrepresenting facts, refusing to correct errors, and using the credit bureau reports as a collection tactic in a manner that is contrary to these regulatory statutes. Pentagon Federal Credit Union Acct. # 1 : The last payment made on this account was prior to filing bankruptcy in - -, when the account was also closed. However, the initial date of delinquency was in -. While I have no knowledge of any activity on the account after - -, PenFed has reported a " last payment date '' in - -.


activity on this account was in - -. I have contacted PenFed, -, and - regarding this mysterious " last payment date '' but none will correct the date or remove the account. In a conversation on - -, - with - - -, a supervisor at the - U.S. Consumer Relations Center, - - said his company would not remove this derogatory account until - - because PenFed has reported - - as the " last payment date ''. This confirmed in a subsequent call with - - - at - Consumer Relations ' on - -, -. The Fair Credit Reporting Act requires derogatory accounts be removed 7 years from the initial late payment date, which preceded - -. The fictitious " last payment date '' of - - that PenFed arbitrarily created and refuses to remove has extended the length of this record to almost 9 years. Pentagon Federal Credit Union Acct. # 2 : A reaffirmation agreement was signed during the pending bankruptcy for the above described car loan, with a first payment date of - -, -. Although I made multiple calls to PenFed requesting an account number and billing statement for the new loan, I was always told it was in process of being set-up. Without an account number or bill, no payments were made. In - -, PenFed sent the title to the car ( securitizing the loan ), along with a letter stating the account was paid in full and closed. The reaffirmation agreement was subsequently cancelled ( rescinded ) by notice to the court and creditor, and accepted by the court - years before the bankruptcy was discharged. Many years later, I saw that PenFed had reported to the credit bureaus that a secured account was opened in - -, with an initial timely payment made followed by 2 consecutive months of delinquencies, and no other entries. PenFed is now reporting to the credit bureaus that the account remains open with an outstanding balance of $10000.00. This account should be removed from the credit bureaus because I had no knowledge of the account 's existence or activities ; the reaffirmation agreement was rescinded in proceedings of the U.S. Bankruptcy court in a timely and legal manner ; and the attached letter from PenFed shows the loan was Paid in Full and closed, with the underlying security interest ( lien on title to car ) released to me. Note : the account number shown on PenFed 's letter is my credit union member number, and account numbers on the credit reports are suffices thereof.