Citibank Debt Collection Complaint

Citibank Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount Arizona

I came to an agreement with the collection company on settling my debt. After receiving an offer letter and fully paid letter from the collection company, I still have not received any communication from the original debtor, which in this case is Citibank. It has been over 2 months since the debt was " settled ''.