FHA mortgage Loan servicing, payments, escrow account
PennyMac Loan Services, LLC Mortgage department,
FHA mortgage Loan servicing, payments, escrow account New York
We refinanced our FHA loan on -/-/16. The funds were wired by our attorney to the old lender ( PennyMac ) on closing date ( -/-/16 ) as per the payoff letter attached. The payoff letter included a full month 's PMI payment for the month of -/-/-. After closing PennyMac charged us two additional PMI payments in -/-/- and -/-/2016 out of our escrow account, claiming that we closed on -/-/- and those payments were for -/-/-/-/-/-. We closed on -/-/- and the funds were received by PennyMac the same day as can be seen in the attached wire print screen provided by our attorney. We were overcharged those two additional PMI payments and PennyMac needs to credit our escrow account for those payments and refund us the funds.
PennyMac Loan Services, LLC customer in New York
May 14, 2016
* Source: CFPB Complaint Database
PennyMac Loan Services, LLC response to complaint:
Closed with explanation
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