Other bank product/service Account opening, closing, or management
Synchrony Financial Bank account or service department,
Other bank product/service Account opening, closing, or management Virginia
I had - accounts with synchrony bank -a Lowes account, a Walmart account, and an Old Navy account. I always paid on time except one month I was - and I forgot and was late with my Lowes payment. I paid it immediately once I realized the issue, after that synchrony dropped all my credit card balances ( which were paid off with a - balance on all of them ) and they ran my credit score ( hard run so it shows on my credit report ) three times for each card afterwards which caused my credit score to drop!!! This should be illegal and this is the worst scam credit card bank I 've ever dealt with, I have since closed all these accounts with synchrony bank and I advise others to never get a credit card through them -they will destroy your credit score for no reason! I would rather pay cash or use my cash rewards visa than to ever have a credit card with them. Just horrible!
Synchrony Financial customer in Virginia
May 07, 2016
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with explanation
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