BB&T Financial Bank Account Or Service Complaint

Checking account Account opening, closing, or management

BB&T Financial Bank account or service department,

Checking account Account opening, closing, or management Maryland

Several months ago I opened a bank account via the mail. I have never received signature cards or account information advising of my minimum balance requirements.I have voiced my concerns via email, letters to the bank manager with no response. I am now being told I cant close my accounts without incurring more fees.

BB&T Financial customer in Maryland
May 04, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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