Discover Bank Account Or Service Complaint

Discover Bank account or service department,

Savings account Deposits and withdrawals California

Missing Funds. Funds that were requested to be transferred were lost by the receiving Bank, Discover Bank. I initiated an online transfer of funds from - - - ( from the Discover Bank website ) to Discover Bank on - -, 2016. On - -, 2016, the Discover Bank online transfer details indicated that the complete date of this transfer was - -. Also on - -, - - - records indicated that the requested amount was withdrawn by Discover Bank. On the weekend of - - or -, I closed the - - Account believing the Discover Bank statement that they received the - - funds. On - -, Discover Bank Online History indicated a reverse ACH deposit from - - Bank. Also, on - -, - a.m., I received an email from - - Bank stating that - - was unable to complete the transfer request from Discover Bank ( " Your withdrawal was n't processed Dear - We were unable to complete the request


According to a conference call among - -, Discover Bank and myself on - -, 2016, - - stated that they rejected the returned funds from Discover Bank and resent the funds to Discover Bank. ( Trace number is - sent on - - Eastern Time, - -. ) Discover Bank can not find the funds and hence they have not deposited them in my bank account. The funds have not been shown to be in both - - - and Discover Bank since - -, 2016. We are imploring this agency to push Discover Bank to retrieve our funds and deposit them since our numerous conference calls beginning on - -, - -, - -, - -, and - - to Discover Bank and - - Bank have not yielded any meaningful results.