Select Portfolio Servicing, Inc Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Select Portfolio Servicing, Inc Mortgage department,

FHA mortgage Loan modification,collection,foreclosure California

My sub-servicer is SPS servicing I was approved for Keep Your Home California SPS did not send any information as to why KYHC was denied I spoke with KYHC whom stated and sent a letter your servicer declined the assistance because the rears would exceed - by the time KYHC release the funds This was untrue in - 2016 the approval date from KYHC I received reinstatement which was well under the - and recently went over almost four months later SPS stated to me we will attempt to modify first and then work with KYHC At that time I did not need SPS help as KYHC was approved and ready to pay within 30-40 days the reinstatement was good for approximately 21 days and was under - within the guidelines of KYHC SPS stated we can except help after we review for modification KYHC stated that is untrue SPS is not registered in that program which is updated on KYHC website in - 2016 I have requested a letter with details as to exactly why KYHC was denied SPS representative stated to me we are also concerned as your payments will remain the same with KYHC program I stated


foreclose as SPS as denied several attempts to tender the rears due I have written letters to SPS if income I am willing to rent room, as well as my family is willing to assist until I complete medical and return to work full time KYHC - denied Modification - HAMP tier 1 and 2 denied - incorrect income I want to keep my home. disappointed with SPS and want my loan to be with another servicer - I DO NOT TRUST SPS Alleged NOTE HOLDER - stated Incorrect in letter to me Thank you for your recent correspondence. As per our database, you will need to contact the servicer for the address ( es ) listed in your email. The servicer info is as follows : Servicer : - - - -, Master Servicer Phone # : - - - ( option - ) / - - The servicer is the direct and only contact who would have the information you are seeking. - - is not an investor but a Trustee and therefore does not physically own the loan or the property. - - does not have any say in how the property is disposed, loan modifications, etc. This is the responsibility of the Servicer. If you were referred to - - by - - -, please provide the name of - - - representative for our records. Thank you for contacting - -. - - - - - - - - Mortgage Backed Securities Fax -

Select Portfolio Servicing, Inc customer in California
May 01, 2016

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

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