DHI Mortgage Mortgage department,
FHA mortgage Credit decision / Underwriting South Carolina
Signed contract and applied for a End Loan with - -/DHI Mortgage in - -. I provided all my documentation right away within 30 days of the original contract date ( information was sent by way of email directly to the Mortgage Loan Officer ( MLO ) and can be provided ). Per the contract I was suppose to have a pre-approval within 30 days of the contract. I did received a pre-approval/Conditional approval letter until -/-/- and the home was completed the end of - -. Through this process my credit report was pulled multiple time with out my knowledge ( my credit score started and remained over - last pull my credit score was -. Each time a different hurdle came up. I jumped through hoops each time to satisfy the request. In the end the loan was denied stating it did n't meet their guidelines. The contract was voided without my knowledge and I was n't even given the 45 day notice to obtain financing with another lender. The sale price on the property was $250000.00 and it on the market for $270000.00. The home appraised higher than anticipated therefore I feel my family and I have been taken advantage of in many ways.
DHI Mortgage customer in South Carolina
Apr 29, 2016
* Source: CFPB Complaint Database
DHI Mortgage response to complaint:
Closed with explanation
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