PNC Bank N.A. Bank Account Or Service Complaint

PNC Bank N.A. Bank account or service department,

Checking account Account opening, closing, or management Pennsylvania

Where do I begin to express my dissatisfaction with PNC Bank and this company as whole, -/-/-, I filed a complaint with CFPB, because PNC cross matched my address with my parents ' address, an address I never lived at and changed my billing information without my consent or contacting me to inform me and when I was attempting to use my debit card, my transactions were getting denied and then there customer service representative who were providing inaccurate information, informed me nothing was wrong with my account and attempted to convince me I was at fault, which was eventually proven a error on their part, and I am still tempted to sue due to the agony and embarrassment it caused in my life. PNC has also changed my name on my account without my consent or my request. Now falling in line with their unscrupulous banking practices as usual, the over excessive overdraft fees, they have billed my account between -/-/- and -/-/-. I have - checking accounts - with them and another with - - -, the PNC account is just a back-up account ; a auto payment was setup for a student loan payment in the amount


PNC account along with another transaction for - which was payment made on my PNC account. I had enough in my PNC account to cover this payment, because again, I was aware the this payment was being reflected to my account. I was thinking nothing was wrong, until I will reviewed my account on -/-/- and saw these excessive overdraft fees billed - $36.00 fees on -/-/-, $7.00 fee on -/-/-, $21.00 fee on -/-/-, $7.00 fee on -/-/-, $7.00 -/-/-, $7.00 on -/-/- and needless to say this is a student banking account opened in -/-/-, so no telling how many poor students, they are taking advantage and maybe a Class Action Suit needs to be file against them like the one currently pending with - - - for unfair overdraft fees and I 'm willing to start it, because I 'm fed up.Then today on -/-/-, I requested to speak to a supervisor upon denial to remove any of fees and she purposely transferred me to the automated system, which was very unprofessional. Then, I called back again on the same evening and male representative, attempted to cover for the agent by being dishonest and saying she did n't leave any comments, then came back after placing me on excessive holds, that he was able to locate her name and escalated my complaint.