U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Indiana

This is in regard to a HELOC that should have been closed at closing of selling home. US Bank is charging me $75.00 a year for an equity line of credit attached to a home I no longer own. I requested during closing of house and was told that it would automatically be closed since I do not own the own. I then took a statement of $75.00 to - - -, -, US Bank and asked them to close the account. They said sure not a problem. 3 years later, I am trying to buy a new home and this is still showing on my credit and I now owe $220.00. I 've talked to the mortgage loan department and they say I owe, however I do not have access to this line of credit. I 've talked to the USBank - branch again and they keep putting me off and that I will need to pay the $220.00 in order to close the account. - at - branch acknowledges that I do not have access to this line of credit since I do not own the home. My complaint is to somehow help me get US Bank to close this line of credit attached to a home I do not own. USBank insist that I pay the fee of $ - year even though I do not own the home of - - - -, -, that the equity line of credit is attached. Thank you for your assistance in getting this matter resolved. - -