Navy FCU Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Navy FCU Bank account or service department,

Checking account Deposits and withdrawals Florida

I deposited a check at Navy Federal of $2100.00 from - on - -, 2016. On - -, 2016 Navy Federal released the funds for availability. On - -, 2016 Navy Federal adjusted the $2100.00 resulting in my account being overdrawn, so I called them and they explained to me the check was not authorized by -. I contact the check writer, - - - -, and they showed proof that the check was withdrawn from their - account and they were never credited back. Navy Federal is stating that - did n't authorize the transaction but - is stating they released the funds and never received them back. My account is still not resolved several days later and I have n't been able to take care of an overdue car note because of this issue. Navy Federal needs proof from - that the money was withdrawn from their account.

Navy FCU customer in Florida
Apr 27, 2016

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with monetary relief

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