Navy FCU Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Navy FCU Bank account or service department,

Checking account Deposits and withdrawals Florida

I deposited a check at Navy Federal of $2100.00 from - on - -, 2016. On - -, 2016 Navy Federal released the funds for availability. On - -, 2016 Navy Federal adjusted the $2100.00 resulting in my account being overdrawn, so I called them and they explained to me the check was not authorized by -. I contact the check writer, - - - -, and they showed proof that the check was withdrawn from their - account and they were never credited back. Navy Federal is stating that - did n't authorize the transaction but - is stating they released the funds and never received them back. My account is still not resolved several days later and I have n't been able to take care of an overdue car note because of this issue. Navy Federal needs proof from - that the money was withdrawn from their account.

Navy FCU customer in Florida
Apr 27, 2016

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Navy FCUComplaint HistoryComplaints3/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20162/20163/20164/20165/20166/20167/201610/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navy FCUDeposits and withdrawals1.6%73.1%8.1%4.8%1.6%10.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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