Wells Fargo & Company Bank Account Or Service Complaint

Wells Fargo & Company Bank account or service department,

Other bank product/service Using a debit or ATM card Arizona

The banking system of the USA has failed us all. 1 ) I use my Wells Fargo VISA card to purchase a new computer from -. The funds ( $1800.00 ) are taken from my account the same day ( -/-/16 ) along with another amount for a computer speaker system. I receive the speakers a few days later and the computer itself another few days later via -. My funds are tied up in the system for approx. 5 days. The computer 's power supply fails a few days after receiving it. I return it to a - - store on Sunday - - 2016, they ( allegedly ) order a replacement advising me to pick it up on Saturday -/-/-. it is not there on the date promised so I return on -/-/2016only to learn that the replacement was never ordered. I demand a refund and only after escalation do I receive a piece of paper claiming to


2 ) -/-/16 the alleged refund is not in my Wells Fargo account and after repeated requests for assistance ( my wife and I are both - on a fixed income ) Wells Fargo refuses to honor a fraud claim against - - and continue to refuse to immediately credit my account in full per the card holder agreement, instead deciding to earn $ $ on my pending $ $ by not crediting my account. THIS IS LEGALIZED THEFT BY THE BANKING SYSTEM! 3 ) Assuming that the alleged refund gets credited to my account tomorrow morning, which I do not believe will occur, I have been without $ $ $ in my Savings account for 19 days when it could have been earning me the pittance of interest that the system pays depositors. No one ... NO ONE ... is willing to satisfy a longtime customer. It should be a no brainer, honor the cardholder agreement and immediately credit my account pending the refund from the vendor. It is apparent that no one monitors Wells Fargo at the Federal Level. If I am WRONG then PROVE it to me by penalizing Wells Fargo for their indifference to a true need. The only reason the computer was purchased is because a similar unit was STOLEN from me on -/-/16 as part of a home burglary, where I have the perpetrator ON VIDEO and the POLICE ( who were given the video and name of the perpetrator ) will not make the effort to arrest him and his accomplices. If they wo n't do this, AND IF your organization ca n't help the common man then I HAVE TO ASK " What good ARE you? ".