USAA Savings Credit card department,
My credit card made a special zero % financing offer that I accepted & then they charged me interest every single month. I have called them 3 times & each time they have told me they are in the process of the resolving the issue & that I should see a statement credit soon. It 's been 6 months & I have not. They have also switched this card from being a - to a -. I am worried that this will get lost & never be resolved.
USAA Savings customer in Virginia
Apr 25, 2016
* Source: CFPB Complaint Database
USAA Savings response to complaint:
Closed with monetary relief
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