Round Point Mortgage Mortgage department,
VA mortgage Loan servicing, payments, escrow account Texas
I received notice that I was going to be transferred to a new lender. At that point the lender told me I had 60 days to pay my mortgage. I received the information after calling about who the lender was what my new account number would be. The new lender acquired the loan after -/-/2016 although they told me my payment was due -/-/2016. I would like you to assist me with this matter. They say the mailed me my papers on -/-/2016, I have n't received them yet. They have n't contacted me and I have made contact with this company which the operator asked me before I could explain to her what was going on. Would I like to make a payment. I told her I want to see some paperwork before I give you anything.
Round Point Mortgage customer in Texas
Apr 17, 2016
* Source: CFPB Complaint Database
Round Point Mortgage response to complaint:
Closed with explanation
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