USAA Savings Credit Card Complaint

Transaction issue

USAA Savings Credit card department,

Transaction issue Massachusetts

Had a series of fraudulent transactions on my USAA Credit card. Unable to determine which ones were resolved in my favor and which ones were not. Charge reposted for ( $360.00 ) on - -, 2016.

USAA Savings customer in Massachusetts
Apr 17, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with monetary relief

Company profile

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How USAA Savings handles Transaction issue complaints

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints12/20115/20126/20128/201211/201212/20122/20135/201310/201311/20132/20145/20147/20149/20142/20154/201512/20153/20164/20165/20167/201610/201611/201612/20161/20173/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsTransaction issue45.7%34.3%17.1%2.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTransaction issue0.1%5.4%3.9%3.8%0.7%26.8%58.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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