Citibank Mortgage Complaint

Citibank Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Connecticut

I have made on time payments which were not posted to my billing statements for each of the past two months. The statement cutoff date is the third day of each month. My - payment was received - - and my - payment was received - - and neither was posted to the following month 's billing statement. I was able to verify the receipt date through the CitiMortgage automated telephone number. I have had multiple issues with CitiMortgage regarding proper posting of my payments and accurately reflecting the correct principal amount and minimum payments due with an unsatisfactory experience due to their poor system of internal controls. Please investigate and resolve this matter. Thank you.