Bayview Loan Servicing, LLC Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Bayview Loan Servicing, LLC Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Virginia

After requesting - - - to modify our mortgage through principal reduction, our account was transferred to Bayview Loan Servicing , LLC which advertises that it provides principal reduction alternatives. We applied, submitted all the required supportive information, specifically requesting a principal reduction, and were offered a false modification opportunity that did nothing to reduce the principal. The market value of our home is approximately $90000.00 less than the current mortgage principal of $300000.00. We provided county assessments, regional sales of similar properties, insurance values, and hardship and financial documents, all for not. We need help getting out of being underwater on our mortgage.

Bayview Loan Servicing, LLC customer in Virginia
Apr 15, 2016

* Source: CFPB Complaint Database

Bayview Loan Servicing, LLC response to complaint:
Closed with explanation

Consumer disputes how Bayview Loan Servicing, LLC handled their complaint

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