PNC Bank N.A. Bank Account Or Service Complaint

Checking account Using a debit or ATM card

PNC Bank N.A. Bank account or service department,

Checking account Using a debit or ATM card Virginia

- - I was scammed out of - dollars by the " -. The # was -.They told me I had a grant of - dollars but first I needed to deposit - $ and it was refundable. She told me go to - and get a apple - card and read the number on the back of the card. I did. I was send to - - to get the refund. I had confirmation number and tracking numbers. I then spoke to an " - '' and there was security reason as to them needing more money of - dollars and it was also refundable, so I went to - again brought another - card and gave him the code on the back. The grant amount had went up but I started feeling like it was a scam so I backed out and demanded my money back. They wanted - more dollar to release the " grant '' and I refused to give them more money so now in out if - that I needed.i have recordings and I went to the police and ftc and contacted by bank. - has denied my dispute twice due to me using my pin for the purchase of the cards. I have given them proof of being scammed. I just need some help getting my money back. I 've been with pnc for 5 years and I 'm not happy with the end result of this

PNC Bank N.A. customer in Virginia
Apr 14, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with explanation

Consumer disputes how PNC Bank N.A. handled their complaint

Created with Highcharts 4.2.3PNC Bank N.A.Complaint HistoryComplaints1/20164/20165/20166/20167/20164/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC Bank N.A.Using a debit or ATM card90.0%10.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card2.7%63.3%24.6%4.4%1.5%2.1%1.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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