Checking account Making/receiving payments, sending money
PNC Bank N.A. Bank account or service department,
Checking account Making/receiving payments, sending money Pennsylvania
By my mistake I made an online bill payment ( Through PNC Bank ) paying one bill in lieu of another. I attempted to place a block or stop payment online while the funds were still " pending '' status but the online system told me to contact customer service to continue. I placed a call to PNC Customer Service whom advised although my account online said the money was " pending '' the money was in fact out of my account and with the company.
PNC Bank N.A. customer in Pennsylvania
Apr 12, 2016
* Source: CFPB Complaint Database
PNC Bank N.A. response to complaint:
Closed with explanation
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