BB&T Financial Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

BB&T Financial Consumer Loan department,

Vehicle loan Taking out the loan or lease Oklahoma

I took a loan out with regional acceptance Corp with a - - in - -, My payments were - a month. I have been paying - a month for over 4 yrs and my loan is still over -. The money that I paid over the yrs have went to interest only. I was told I should be caught up on the loan but the company said I was a month beyond when I was paying every month .. The customer service is Rude and harassing.. They repo my car on -/-/- with all my personal belongings and tag. I was not notified as to were I could pick up my personal stuff and tag. I do n't know where my stuff is. They are supposed to notify you and give you a option to pay .etc ... I lost over - for a car only worth - and they still wanted - more. Can someone please help me? This is a scam and a rip off company. How many more people have they gotten like that

BB&T Financial customer in Oklahoma
Apr 09, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints11/20123/20135/20136/201312/20131/20142/20143/20145/20147/20148/20149/201410/201411/20144/20155/20157/20158/201512/20154/20165/20167/20169/201610/201612/20162/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialTaking out the loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease2.4%81.9%5.5%6.7%0.3%1.1%1.4%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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