Other bank product/service Account opening, closing, or management
SunTrust Banks, Inc. Bank account or service department,
Other bank product/service Account opening, closing, or management Florida
Long story made short ... ... ..Aunt had fraudulent activity on her accounts at Suntrust. - was notified and investigated the case and the case was closed. Aunt made me her Power of Attorney when she entered - home so that I could help her with her bills. SunTrust refuses to let me stating her accounts are ALL frozen because of investigaton. - says they never told SunTrust to do this. My Aunt ca n't touch her money even though its her social security money that is in accounts. If she needs something she cant even touch her own money.
SunTrust Banks, Inc. customer in Florida
Apr 08, 2016
* Source: CFPB Complaint Database
SunTrust Banks, Inc. response to complaint:
Closed with explanation
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