Conventional fixed mortgage Loan servicing, payments, escrow account
HSBC North America Holdings Inc. Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Louisiana
MY MORTGAGE COMPANY HAS BEEN REPORTING MY ACCOUNT TO THE CREDIT BUREAU - FOR MANY YEARS. BETWEEN THE DATES OF - - AND - - OF THIS YEAR, THE ACCOUNT DISAPPEARED FROM THE - REPORT. THIS ERROR IN REMOVAL OF MY ACCOUNT HAS CAUSED MY SCORE TO DROP DRASTICALLY. I CONTACTED THEM AND WAS TOLD THAT IT WAS BEING REPORTED EVERY MONTH. I CONTACTED THE CREDIT BUREAU AND THEY STATE THAT THE ACCOUNT DOES NOT E-IST. I HAVE WRITTEN DISPUTE LETTERS TO - AND THE ACCOUNT IS STILL NOT APPEARING ON MY REPORT. IT IS AN ABSOLUTE ERROR! THIS IS AFFECTING MY CREDIT HEALTH. THE CREDIT BUREAU IS STATING IT IS THE MORTGAGE COMPANY 'S ISSUE. MORTGAGE COMPANY STATES THEY ARE REPORTING CORRECTLY. I HAVE PRESSING BUSINESS MATTERS TO HANDLE AND CA N'T AS LONG AS IT STANDS AS IT IS. ACCOUNT WAS OPENED IN 2004 - THE EFFECT OF THIS ACCOUNT DISAPPEARING FROM THE BUREAU, SHOWS I HAVE LESS OF A CREDIT HISTORY THEN I ACTUALLY HAVE. NO WHERE ELSE TO TURN. DISPUTES ARE NOT WORKING.
HSBC North America Holdings Inc. customer in Louisiana
Apr 07, 2016
* Source: CFPB Complaint Database
HSBC North America Holdings Inc. response to complaint:
Closed with explanation
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