Synchrony Financial Credit Card Complaint

Customer service / Customer relations

Synchrony Financial Credit card department,

Customer service / Customer relations South Dakota

From - - till - - I had an account with a limit of $2500.00, soon raised to $2700.00 dollars.The highest I ever had the account was just over $500.00. I was never late with a payment and in good faith made twice the payments needed, most well over the minimum asked for. Of those - payments - bank drew from the wrong account, the one I had closed. The moment I was made aware I corrected it and resent a payment from the correct bank, - -. Never ever, even with - screwups, was I late on a payment. Yet because of - screwups my account was abruptly closed, and with - reputation I 'm sure you 'll try and - with my credit rating for your own amusement.

Synchrony Financial customer in South Dakota
Apr 07, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialCustomer service / Customer relations1.6%56.3%23.4%18.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCustomer service / Customer relations0.7%63.6%18.4%11.4%2.1%3.4%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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