Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled
KeyBank NA Student loan department,
Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Ohio
Hello, I have many private school loans with Key bank. They are claiming I defaulted on - large loans with them. They are demanding that I pay them each month, but they will not send me the loan agreement for - the loans that they claimed I defaulted on. I thought that I was paying these loans through -. I am so confused on how to sort this out. I do n't think I should have - loans in default.
KeyBank NA customer in Ohio
Apr 06, 2016
* Source: CFPB Complaint Database
KeyBank NA response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints