Citibank Credit Card Complaint

Citibank Credit card department,

Sale of account New Mexico

I had a - membership and a - - - card. When I learned one year ago that - would discontinue this relationship, I called - - to tell them I did not want my card transferred to another company without my permission. I was assured it would be my choice. My - membership ended within the past year. I cancelled my - - card over one month ago. - - let customers know that they would be getting Citi cards only a couple months ago. I then called Citi and was told there was nothing they could do at this time. Today, I received a note that I would be issued a Citi card even though I have expressed to -, - - and Citi that I DO NOT WANT A CARD FROM CITI. I called the phone number and was told that I WOULD be getting a new card and had no say in the matter as " This was all put together a year ago and we do n't have any access to your information until the deal goes through on -/-/16. So we have no access. '' I said, " But it says my new card


This is absolutely aggregious, because, not only did I not request the card, I requested of all parties that I not be issued a new card. All parties above insist there is nothing they can do. What will occur is that I will get a card and have to immediately close it, and likely it will negatively affect my credit, showing as a short term account and decreasing my length of credit account marks on my credit, especially since I had already closed my - in the same year. Since I am not a - member, the CITI card has no use to me. How this could be legal confounds me. I believe this should be highly ILLEGAL. I also believe it is fraudulent with the way customers have been dealt with over the past year. Customers and their private information should not be traded between banks without their say so. I have attached the letter received today. At the bottom, it says that to get a card you must have an open - account. However, the woman on the phone, who did not give her name, told me I would receive one no matter what. She was extremely rude and seemed to enjoy denying my request. Please note that your form requests the credit card number. They have not issued the credit card or account number at this time.