Heartland Payment Systems Student Loan Complaint

Heartland Payment Systems Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Pennsylvania

I recently looked at my credit report ( -, - and - ) and it indicates that I was 30-59 days late on my - University loans in -/-/- / -/-/2016. I was not 30 days late. I would like to let it be known that I received the letter attached ( dated -/-/2016 ) from - - ' that clearly displays a quarterly amount due of $560.00 ( quarterly payment due date : -/-/16 ). I would like to let it also be known that I logged in to -, and made a payment of $560.00 on -/-/2016 - which is the amount that was due, and which is the full amount that was indicated and reflected as due online at that time. My payment


I have not received any written or verbal notification of change in my quarterly amount $560.00 or my interest rate. I was not aware that a late fee would be assessed or was assessed since this was not reflected on - on -/-/2016 when I made full payment. Just like the university, I am committed to pursuing truth unto its innermost parts. My ideal resolutions would be that - University and Campus Partners immediately remove this mark on my credit report as I have proof that I have been paying the amounts due well before they were 30 days late ; AND to provide me with a clear updated and transparent status of the loan including amounts due and dates due as well as the policy of late fees ( fee amount and when they are assessed during the quarterly cycle ). As a result, any report of late payment to the Credit Bureaus is unjustified, abusive and improper.