Seterus, Inc. Mortgage Complaint

Seterus, Inc. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Massachusetts

My mortgage was sold in - by - Mortgage to - - - - - - CT -. Notice from - arrived 2 days late. Informed NOTHING would change. Called Seterus to make payment and was Instructed to wait until the - to contact them. 2 days later received letter from Seterus saying I was late with mortgage payment. Made payment and 2 days later received large package of information on foreclosure citing that was behind in payment. I called Seterus ' " customer service '' concerned I have a history of a late payment with this company and wanted to know why. I was hung up on. I have paid -, - and - 's payments but then I get a notice of an escrow increase. That is odd. - reduced by escrow in - based on actual payments to city. and I have not been notified by the city of any increases in tax bills. Is this increase for increased Seterus fees? If so what happened to all terms remain the same? I would ask for full accounting and audit of my account and any reference on record be redacted from ALL records owned by or under control of Seterus.