SunTrust Banks, Inc. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

SunTrust Banks, Inc. Bank account or service department,

Checking account Problems caused by my funds being low California

I started a bank account checking account because I had no other options. I was on -. I do n't remember signing up for overdraft protection and I git hit with multiple overdraft fees. I think they reversed - - I got hit with over - fees in a row, I hen asked then to turn off overdraft but they continued to charge overdraft fees on subscriptions I had. They said I have to have the balance current. There is no branch in my state so I ca n't make deposits either to make my account right. I asked to close the account but they refused. Now I will be charged negative balance fees. Please see my statements. I do n't mind paying a couple fees but they just do n't stop. I cant get them to close the account I am trying to make a new start I just filed my BK case today and I am low income. This is not helping me. That 's why I chose Suntrust.

SunTrust Banks, Inc. customer in California
Mar 30, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with monetary relief

Consumer disputes how SunTrust Banks, Inc. handled their complaint

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