SunTrust Banks, Inc. Mortgage department,
Other mortgage Loan servicing, payments, escrow account North Carolina
I fell behind on my mortgage and made an arrangement with my mortgage company, SunTrust Mortgage to have the funds required to bring my loan current withdrawn on - -, 2016 as I was to receive a bonus from my job. The funds were deducted on that date and my loan should be now in good standing. It has been two weeks now and the funds are in a suspense account at the mortgage company but my loan is still being reported as past due. Furthermore, l I began receiving correspondence from a foreclosure attorney as foreclosure proceedings have begun. I have been in contact with both my mortgage company ( SunTrust Mortgage Company, loan # - ) and the attorney - - -, - with no one being able to explain what happened and what is being done to stop the proceedings.
SunTrust Banks, Inc. customer in North Carolina
Mar 25, 2016
* Source: CFPB Complaint Database
SunTrust Banks, Inc. response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
|
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |