Navy FCU Consumer Loan Complaint

Navy FCU Consumer Loan department,

Installment loan Managing the loan or lease Florida

- - -, received debt consolidation loan at - % to payoff high interest loans. One of those high interest loans was to Navy Federal Credit Union ( NFCU ). I had - write NFCU a check for $32000.00. On about - - -, I noticed an unusually large amount still in my account. It appeared NFCU has not cashed their check for $32000.00. I called NFCU to see what the issue was. The rep stated NFCU returned the check because of an endorsement issue but they have fixed the issue and will apply the check towards the balance. The rep stated I would be getting a letter stating the check was returned but ignore it because they fixed the issue. I checked the next day and just like NFCU stated, check # - for $32000.00 to NFCU was cashed then returned. I checked NFCU website to confirm it was applied towards the payoff balance - it was. I did the checks for the mid-month income - - - because the next week I would be in - done. I wrote the final check for $97.00 to NFCU. Came home celebrated the holidays. Saw a large amount in my account


have credited my account instead of debiting my account or they have not posted it yet or whatever. I transferred a large amount to the saving account because they are connected. So - can claim the money anytime they wanted. On - - -, I received confirmation the loan at NFCU was paid off. Presently, forgot about the whole situation, that is why I take a lot of notes. So when - take the money or call me about it, I know why. On - - -, I tried to withdrawn $100.00 from my NFCU account. I could not. I assumed it was because of the reported fraud. I went home to pick up brochures for a campaign and out of the blue NFCU calls me talking very fast. Basically telling me I owe them some money for some reason, and asking how do I want to pay. On - - -, I called NFCU to get the particulars. The phone kept transferring me so I waited for the NFCU to call me back at - as the rep stated because she did not have all the information, it was just dropped on her desk. I did not like that NFCU 's first inclination was to take all my money when it was so easy to see that I pay my bills on time. I have not been late on a payment to any organization for at least the last 12 years and have very good credit.