Citibank Prepaid Card Complaint

Gift or merchant card Advertising, marketing or disclosures

Citibank Prepaid card department,

Gift or merchant card Advertising, marketing or disclosures California

they issued my - cards and as I understood that the cards can be expired but not the fund. so when my cards expired, I requested for cards to be reissued and they refused to do so. I would like CFPB to look into this matter and protect me as a consumer fairly so I can get my funds back. Please contact me if you need any further information.

Citibank customer in California
Mar 22, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints11/201410/20153/20167/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankAdvertising, marketing or disclosures75.0%25.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising, marketing or disclosures2.2%77.8%11.1%2.2%6.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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