Review and analysis of over 4 complaints against Citibank
Citibank consumers have reported over 4 official complaints related to Advertising, marketing or disclosures. Out of the 4 consumer complaints against Citibank, 0% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citibank Prepaid card advertising, marketing or disclosures July 22, 2016 - I was issued a promotional prepaid card from Citi Bank. It was not clear to me that on the " good through '' date on the card the funds would " disappear. '' My understanding is that I would have to obtain a new card.... |
Citibank Prepaid card advertising, marketing or disclosures March 22, 2016 - they issued my - cards and as I understood that the cards can be expired but not the fund. so when my cards expired, I requested for cards to be reissued and they refused to do so. I would like CFPB to look into this matter and protect me as a consumer fairly so I can get my funds back. Please contact me if you need any further information. ... |
Citibank Prepaid card advertising, marketing or disclosures October 30, 2015 - In -/-/- I took an exchange offer line - and they sent me a Citi Bank prepaid card with $160.00, I save my card waiting buy something special when I was ready to make my purchase I noticed that the card had expired in -/-/-, so call - in -/-/-, I told them my situation, the operator told me we will re-send a new card in 15-20 days. 30 days past again called - to ask the status of my new card so they told me, they can not send a card for that type of card could not send again and them they connect me to the Department of Citi Bank Cards where they say the funds expired... |