GM Financial Consumer Loan Complaint

Vehicle loan Managing the loan or lease

GM Financial Consumer Loan department,

Vehicle loan Managing the loan or lease Texas

As I am checking my credit report I see that someone has tried to apply for a loan thru General Motor Finance using my SS #. And I am more than certain that is my ex-spouse whom I have been divorced from since 2006 and I have not given him any consent whatsoever to use my information. I have never applied for a car laan at General motor finance.

GM Financial customer in Texas
Mar 22, 2016

* Source: CFPB Complaint Database

GM Financial response to complaint:
Closed

Consumer disputes how GM Financial handled their complaint

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How GM Financial handles Managing the loan or lease complaints

Created with Highcharts 4.2.3GM FinancialComplaint HistoryComplaints5/20126/20127/20128/201210/201211/20121/20132/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201510/201511/201512/20151/20162/20163/20164/20166/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3GM FinancialManaging the loan or lease2.4%85.1%4.2%8.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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