AES/PHEAA Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer having problems with customer service

AES/PHEAA Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service Tennessee

National Collegiate Trust has sold a student loan ( s ) in my name and has not notified me. Prior to being sold National Collegiate Trust would not work with me on a reasonable and affordable repayment plan and on 3 occasions, rejected my offer of payment due to the amount being too low. This organization is unethical and needs to be investigated.

AES/PHEAA customer in Tennessee
Mar 22, 2016

* Source: CFPB Complaint Database

AES/PHEAA response to complaint:
Closed with explanation

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