Checking account Account opening, closing, or management
Valley National Bank Bank account or service department,
Checking account Account opening, closing, or management New York
I am a - woman, who is a -. On - - 2016, I visited a branch of Valley National Bank located at - - - -, -, NY -. I went to discuss the possibility of opening up a teen checking account. The guy named - - - ( manager ) kept questioning me without any willingness to help and with obvious discrimination on my race and gender. He later rejected me rudely without giving me any reason.
Valley National Bank customer in New York
Mar 23, 2016
* Source: CFPB Complaint Database
Valley National Bank response to complaint:
Closed with explanation
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