Review and analysis of over 36 complaints against Valley National Bank
Valley National Bank consumers have reported over 36 official complaints related to Account opening, closing, or management. Out of the 36 consumer complaints against Valley National Bank, 17% were disputed by the consumer (i.e. the consumer was not happy with how Valley National Bank responded to their complaint) and 100% were processed in a timely manner. 22% of consumer complaints against Valley National Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Valley National Bank Bank account or service account opening, closing, or management March 23, 2016 - I am a - woman, who is a -. On - - 2016, I visited a branch of Valley National Bank located at - - - -, -, NY -. I went to discuss the possibility of opening up a teen checking account. The guy named - - - ( manager ) kept questioning me without any willingness to help and with obvious discrimination on my race and gender. He later rejected me rudely without giving me any reason. ... |
Valley National Bank Bank account or service account opening, closing, or management December 19, 2015 - My mother has - and is - years old making it difficult for her to get around when she is not hospitalized. A few years back we went to a branch and had my name added to her passbook savings account in case of situations like this. I had no reason to go since then, until now, but when I went, the bank had mixed someone else 's information with my name on the account and it would be difficult to straighten it out without my mother. In the interim we went and had power of attorney documents notarized for me. However when I went to the bank, they stated they still need to investigate since m... |