PennyMac Loan Services, LLC Mortgage Complaint

PennyMac Loan Services, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

My mortgage payment jumped $420.00 from on month to another. When I reach our to PennyMac Mortgage they said it was due to an Escrow analysis to cause the jump in payment. My calucations for the reason for the increase did not add up. They claimed there were shortages due to them placing forced place insurance on my loan. However my policy with - never expired that would require they place forced placed insurance on my loan. The only change was my insurance premiums did rise from $1400.00 to $2100.00 totalling a $660.00 increase. When I asked why they would charge me and extra $420.00 a month for the next 12 months, Pennymac response was we have to get back with you. This is unexceptable! I paided the extra $420.00 to avoid any late fees and negative credit reporting. After 7 days PennyMac has not responded back to my request for a full investigation on why they tried to charge me for forced placed insurance.