Experian Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Experian Consumer Loan department,

Vehicle loan Managing the loan or lease Minnesota

Experian reports credit scores way different to different lenders. This is causing me to not qualify for a lower interest rate. I subscribe to - - credit reporting plan and my score there is - this puts me in the excellent category. It 's been that number for a year. I go for a car loan and - - tells me it is only - causing me to pay way higher interest rates. I call Experian to find out why the agent will not even talk to me unless I pay $35.00 to pull my report! When I complain he tells me I can go online and get it for $7.00. I go online, pay the - and it says my score is -. This is a scam and Is costing me and obviously money in higher interest payments. Experian needs to be investigated and fined. I also need to have them report my true score of - as they report to me.

Experian customer in Minnesota
Mar 18, 2016

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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